Legal Basis for Data Collection

Processing the User's personal information is necessary for the performance of our contractual obligations toward the User and to provide our services, to protect our legitimate interests, and to comply with the legal and financial regulatory obligations to which we are subject.

What Information Do We Collect?

We collect two types of information from users:

• Non-Personal Information: This includes unidentified and non-identifiable information relevant to a User which may be made available or collected via the use of the Site. We are not aware of the identity of the User from whom non-personal information was collected. This may include aggregate usage data and technical information transmitted by the device (e.g., browser type, operating system, language preferences, access times, etc.) to improve Site functionality. We may also collect information on User activity (e.g., pages viewed, online browsing, clicks, actions, etc.).

• Personal Information: This is personally identifiable information—information that identifies an individual or can identify them with reasonable effort. This specifically refers to information collected via the contact form.

We receive personal information from various sources:

• When the User voluntarily provides personal data to register on the site;
• When the User uses our Site or accesses it in connection with our services;
• From third-party providers, services, and public records (e.g., traffic analysis providers).

• Updates: Informing the User of the latest updates and services;
• Affiliates: Transferring or disclosing Personal Information to our subsidiaries, affiliated companies, and collaborators.

Hosting and operation of our Site.

We may also disclose information in good faith if we believe it is useful or reasonable to: (i) comply with applicable laws, regulations, or legal processes; (ii) enforce our policies (including the Agreement); (iii) investigate, detect, or prevent illegal activities or security issues; (iv) establish or exercise our defense against legal claims; (v) prevent harm to the rights, property, or safety of ourselves, our customers, or third parties; or (vi) cooperate with law enforcement.

The User may request to:

•     Receive confirmation of whether personal information is being processed and access stored data.
•     Receive a copy of voluntarily provided personal information in a structured, machine-readable format.
•     Rectify personal information within our control.
•     Delete personal information.
•     Object to or limit the processing of personal information.
•     File a complaint with a supervisory authority.

Note: These rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

We will retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods are determined by the type of information, the purpose of collection, and the need to destroy obsolete information as soon as reasonably possible.
Cookies

We and our trusted partners use cookies and other technologies. A "cookie" is a small piece of information assigned to the User's device while viewing a website.

•     Session Cookies: Temporary, deleted after the browser closes.
•     Persistent Cookies: Stored for a set period to remember preferences for repeat visits.
•     Third-party Cookies: Set by online services (like Google Analytics) to monitor and analyze site access.

Users can remove cookies via device settings, though some Site features may not function correctly.

This policy only addresses the use and disclosure of information we collect. If the User discloses information to other parties on the internet, different rules may apply. We encourage Users to read the privacy policies of each third party.
Security

We prioritize the security of the Site and User information. While we take reasonable steps to safeguard data, we cannot be held responsible for the acts of those who gain unauthorized access, and we provide no warranty that we will prevent such access.
Marketing

We may use Personal Information (name, email, phone) to provide promotional materials. Users can opt-out of marketing emails at any time. Administrative communications (service announcements, billing) will still be sent regardless of marketing opt-out status.
Corporate Transactions

In the event of a corporate transaction (e.g., sale, merger, consolidation), the acquiring company will assume the rights and obligations described in this Privacy Policy.
Minors

We do not knowingly collect personal information from minors. Minors may not use our services without prior consent from a parent or legal guardian. If you become aware that a minor has provided us with data without consent, please contact us.
Updates to this Privacy Policy

How to Contact Us

For general questions about the Site or your information, you can contact us via the form.

Koolibree Sagl - Via Pozzi Artisti, 43 6874 Castel San Pietro Switzerland

Last Modified: 31.01.2026